The financial services sector is going through a structural change as new and innovative companies are entering this space. Our opening seminar with leading strategist and innovator Jay van Zyl will help participants gain insights and find hidden value in the complex fintech ecosystem.
Our leading experts will present integrated framework that can be used by organisations to innovate, build or acquire innovative fintech solutions. The framework deals with the critically interlinked and complex systems required to all the aspects of new technology implementation.
Technology Selection Framework
Technology providers do not always speak the same language as their clients. Vendors often highlight strengths of their technology and do not focus on its limits, weaknesses and sometimes even overlook technical details that might be crucial to the client. There are plenty of factors needed to be evaluated by a financial institution to choose a feasible technology. Our experts have developed a proprietary Technology Selection Framework as a systematic approach to analyse information about specific technology and evaluate its applicability to client’s business needs. This framework streamlines technology selection process and makes it clear and predictable. Several bank IT executives already take advantage of this framework in their vendor evaluation process.
Artificial intelligence (AI) will become the primary way banks interact with their customers within the next three years, according to three quarters of bankers surveyed by consultancy Accenture. Leading bank IT executives and information technology professionals from the financial industry are already investing incredible amount of resources to take advantage of this fundamental transformation. Our instructors and presenters will help participants better understand how new inventions in natural language processing, machine learning, and expert systems allow machines sense, comprehend and act in ways similar to the human brain. These technologies are behind innovations such as virtual agents, identity analytics, and recommendation systems.
Robotic Banking and Intelligent Automation
Robotic process automation and the Internet of Things will profoundly impact and transform the workforce of the future across the financial sector. Financial services institutions operate in a highly regulated industry and are faced with high demands for auditability, security, data quality and operational resilience. Robotic process automation allows modern banks to meet these demands and achieve significant operational efficiency.
Big Data helps banking industry understand clients’ needs and expectations, keep up with trends and make changes that enhance customer relations. Our experts will show participants how big data helps optimize offers, cross sell, create personalized product offerings, increase efficiency, improve fraud detection, risk management, etc.
Our team of experts will help participants understand how real-time, open-source and trusted platforms that securely transmit data and value can help banks reduce the cost of processing payments, and create new products and services that can generate important new revenue streams.
The financial services industry has the greatest opportunity to benefit from cognitive technologies to improve their operations and services, from customer support to investment advisory. Most importantly, use the digital clues the customers leave behind to truly understand what customers desire from their banking services.
Customer Engagement in the Digital Era
We will show you technology solutions that enable banking beyond the branch: apps, online tools, social engagement instruments to provide support services and introduce new products and educating clients.
We always customize our program topics based on viability and relevance to the specific companies attending the program. The sooner you register, the more choice you have.